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Research papers

Hospitality guest satisfaction research in Asia Pacific

This paper will report and compare guest satisfaction data collected from fifteen countries (including Australia, China, French Polynesia, India, Indonesia, Japan, Korea, Malaysia, New Zealand, Pakistan, Papua New Guinea, Philippines, Singapore,...

Catalogue: Asia Pacific 2002
Authors: Rey Alcocer, Scott Keshanech, Bethany Hoffman
Company: KANTAR TNS Malaysia
December 1, 2002
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Citation

Alcocer, Keshanech and Hoffman (2002a, December 01). Hospitality guest satisfaction research in Asia Pacific . ANA - ESOMAR. Retrieved April 27, 2024, from


https://ana.esomar.org/documents/hospitality-guest-satisfaction-research-in-asia-pacific-